Terms and Conditions

GENERAL TERMS AND CONDITIONS OF SALE AND DELIVERY

1. Scope
These General Terms and Conditions of Sale and Delivery apply to all legal relationships between Swiss AS Holding AG, Fliagrill brand, and our customers. Deviating or supplementary agreements require our express written confirmation. We will only recognize conflicting customer terms and conditions if we have agreed to them in writing.

2. Conclusion of contract
All offers and prices are subject to change and only become binding upon our written order confirmation. The buyer is obligated to immediately check the order confirmation for accuracy. It is considered a legally binding contractual basis even without a signature. Cancellation of the contract may result in costs depending on the production progress. Subsequent changes require our written confirmation; otherwise, they are invalid.

3. Prices and payment terms
All prices are net prices plus statutory VAT and – for deliveries abroad – any applicable customs duties, which will be shown separately.

4. Retention of title
The delivered goods remain our property until full payment has been made.

5. Delivery date
We strive to meet delivery deadlines, but assume no liability for delays. Information regarding delivery times is non-binding. The buyer waives any claims for delayed delivery (e.g., withdrawal, damages). Partial deliveries are permitted.

6. Returns
Returns are only possible with our prior written consent and in like-new condition. A 20% processing fee will be deducted from the credit note.

7. Warranty for defects
Defects must be reported to us immediately in writing upon receipt of the goods, along with photographic evidence. Otherwise, the delivery is deemed accepted as free of defects. Hidden defects must be reported in writing within one week of discovery. Our liability is limited to subsequent performance (replacement delivery or repair) within a reasonable period of time.

Transport damage must be reported immediately to the carrier, otherwise we will not be liable.
The packaging must be removed upon receipt, otherwise surface damage is impossible.

8. Shipping, packaging and transfer of risk
- Shipping is carried out by freight forwarders commissioned by us.
- The customer confirms the correctness of the delivery address via email delivery note.
- Deliveries are made to Switzerland, Europe, and America. Customs clearance (e.g., USA/Europe) is handled by the shipping company and invoiced separately.
- Incorrect delivery addresses will result in additional costs, which will be borne by the customer.
- The freight forwarder's general terms and conditions apply to transport. Special packaging or storage requires a separate agreement and will be charged extra.

9. Applicable law and place of jurisdiction
Swiss law applies exclusively, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). The place of jurisdiction is Baar, Switzerland.

Baar, January 8, 2024
Swiss AS Holding AG, brand Fliagrill